I’ve been asked by many of my clients “What’s the best way to pull a successful change team together?” Now, there are many views on this kind of thing out there but I like to keep it simple! As Bruce Lee once said “simplicity is genius” Firstly, you need to look at the type of […]
Many of my clients and colleagues are forever asking the question “How do we assure sustainability for a Lean Six Sigma Project.” This is by far the most difficult part to achieve and it is all about the people. Based on my personal scars and experience, any improvement activity is 20% about the tools and […]
Here is one of my personal pet hates. The meeting that adds absolutely no value to anyone involved. A few weeks ago, one of my clients asked if we should set up a meeting but when I asked what exactly would be the purpose of the meeting, so that I could decide whether or not […]
A Client once asked me why he needed to leave his office to go to the workplace to carry out this ‘Gemba thing’. After a little persuasion, the client, (who was quite new to his role as a senior Manager at one of the major banks) reluctantly went and spent a half day in amongst […]
Many of my clients and colleagues are forever asking the question “How do we assure sustainability for a Lean Six Sigma Project”. This is by far the most difficult part to achieve and it is all about the people. Based on my personal scars and experience, any improvement activity is 20% about the tools and […]
One of the clients I’ve been coaching recently asked me how I seem to know how certain people will behave and react to certain things before they even happen? There is no magic here, we aren’t talking about the so called ‘soft skills’. This is a science, rather than an art form, as some people […]
MUCH has been written about Lean Six Sigma. Practical information on how to implement Lean Six Sigma, especially in a small business is hard to come by. Tapping into the expertise of those who have walked this path is a great way to discover the secrets and pitfalls, mistakes to avoid when considering Lean Six […]
1. KEEP THE CHANNELS OF COMMUNICATION OPEN Talk and inform often Educate and empower, knowledge, skill, practice and competence, on-going mastery and teaching others Trust, honesty and information = transparency Give everyone a head start, a common language, goal and purpose and unleash the power of Lean Six Sigma on your organization.